F.A.Q's
Frequently Asked Questions
Answers to Your Common Queries
This page addresses the most common questions we receive from our clients and visitors. Whether you’re curious about our services, need details on how to book a ride, or have questions about our safety protocols, you’ll find concise answers here. Our aim is to provide you with clarity and confidence in choosing WeCare Medical Transportation for your needs.
Ask us anything
What types of transportation services does WeCare Medical Transportation provide?
We offer a comprehensive suite of medical transportation services, including Ambulatory, Bariatric, Stretcher, and Wheelchair Transport. Additionally, we cater to non-medical event attendance and hospital discharge needs.
Are your vehicles equipped to handle different medical transportation needs?
Absolutely. Our fleet is diversified to accommodate various needs—from spacious bariatric-friendly vehicles to medically equipped vans for stretcher-bound patients. Every vehicle is designed with comfort and safety in mind.
How experienced are your drivers?
Our drivers are not just experienced; they are compassionate professionals trained in defensive driving, patient care, and sensitivity to the diverse needs of our clients. They’re the cornerstone of our reliable service.
Can family members accompany patients during transport?
Yes, we understand the importance of support during medical visits. Our vehicles have room to comfortably accommodate a family member or caregiver alongside the patient.
What sets WeCare apart from other medical transportation services?
WeCare stands out for its personalized service. We not only meet the standard safety protocols but go beyond to ensure the comfort and dignity of our clients. Our ‘care-first’ approach defines every interaction.
How can I book a ride with WeCare?
Booking is simple. You can schedule a ride via our website, mobile app, or by calling our customer service line. We offer easy-to-follow steps and friendly assistance throughout the booking process.
What measures do you take for safety and hygiene in your vehicles?
Our vehicles are sanitized rigorously after each transport, and we adhere to strict health and safety guidelines to ensure a clean and secure environment for all passengers.
Does WeCare provide transportation for non-emergency medical appointments?
Yes, we specialize in non-emergency medical transportation, ensuring that you get to your appointments on time, without stress or discomfort, regardless of mobility needs.
Secure Your Peace of Mind
Get to where you need to be without the hassle. Our tailored services ensure you arrive on time and with the utmost care, no matter the destination.
Schedule your next worry-free trip with just a few clicks.