F.A.Q's
Frequently Asked Questions
Answers to Your Common Queries
This page addresses the most common questions we receive from our clients and visitors. Whether you’re curious about our services, need details on how to book a ride, or have questions about our safety protocols
Ask us anything
We offer a comprehensive suite of medical transportation services, including Ambulatory, Bariatric, Stretcher, and Wheelchair Transport. Additionally, we cater to non-medical event attendance and hospital discharge needs.
Absolutely. Our fleet is diversified to accommodate various needs—from spacious bariatric-friendly vehicles to medically equipped vans for stretcher-bound patients. Every vehicle is designed with comfort and safety in mind.
Our drivers are not just experienced; they are compassionate professionals trained in defensive driving, patient care, and sensitivity to the diverse needs of our clients. They’re the cornerstone of our reliable service.
Yes, we understand the importance of support during medical visits. Our vehicles have room to comfortably accommodate a family member or caregiver alongside the patient.
WeCare stands out for its personalized service. We not only meet the standard safety protocols but go beyond to ensure the comfort and dignity of our clients. Our ‘care-first’ approach defines every interaction.
Booking is simple. You can schedule a ride via our website, mobile app, or by calling our customer service line. We offer easy-to-follow steps and friendly assistance throughout the booking process.
Our vehicles are sanitized rigorously after each transport, and we adhere to strict health and safety guidelines to ensure a clean and secure environment for all passengers.
Yes, we specialize in non-emergency medical transportation, ensuring that you get to your appointments on time, without stress or discomfort, regardless of mobility needs.